FAQ | My Site

What is the shipping policy at Bad Influence?

We offer standard and expedited shipping options for domestic and international orders. Please refer to our Shipping Information section for more details.

What is your return policy?

We offer store credit for returns within 30 days of the delivery date. Please see our Returns and Exchanges section for more information.

How can I track my order?

Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking number to monitor your order's status.

Do you offer international shipping?

Yes, we offer international shipping. Shipping rates and delivery times may vary depending on the destination.

Can I cancel or modify my order after it has been placed?

Unfortunately, we are unable to cancel or modify orders once they have been placed. Please review your order carefully before completing your purchase.

How can I contact customer service?

You can reach our customer care team at customercare@badinfluence.com for any questions or assistance.

Do you offer gift cards?

Yes, we offer electronic gift cards that can be purchased and redeemed on our website.

How do I know what size to order?

Please refer to our size guide on each item listing for measurements and sizing information. If you have additional questions, feel free to reach out to our customer care team for assistance.

Are items on your website restocked?

We do our best to restock popular items, but availability is not guaranteed. Sign up for our newsletter to stay informed about restocks and new arrivals.

How can I update my account information?

You can update your account information by logging into your account on our website and accessing the account settings. If continued assistance is needed, please contact our customer care team.

What payment methods do you accept?

We accept major credit cards, PayPal, VENMO, Klarna, and Afterpay as payment methods for online orders.

Do you offer discounts for first-time customers?

Yes, we offer a discount code for first-time customers when they sign up for our newsletter.

Can I return sale items?

Sale items are eligible for store credit returns within 30 days of the delivery date. Please visit our returns policy page for more information.

How do I use store credit for a purchase?

Store credit will be applied automatically at checkout when you log into your account.

Do you have a physical store location?

At this time, Bad Influence is an online-only fashion brand. We do not have any physical store locations.